This is a private gondola ride, no sharing with other guests

Hotel pickup and drop-off

The ride is not guided

Printed or electronic voucher that you will receive by e-mail as booking confirmation 

• Please show-up at the meeting point 5 minutes prior to the scheduled departure time.
• During peak season, short boarding waiting may occur; refunds or complaints will not be accepted.
• Each gondola can hosts up to 5 guests (a total of 5 people including children and infants); capacity is limited to 3 guests if the 2 musicians are on board for the serenade.
• The duration of the tour follows a standard itinerary, according to the selected boarding station and the option chosen.
• If guests are running late, boarding is not guaranteed and the tour may be shorter.
• Full penalty will be applied in case of "no-show"
• In case of adverse weather or tidal conditions, the duration and itinerary are subject to change or it may be cancelled for safety reasons.The organizer may provide a cancellation notice to be sent via e-mail or phonecall to guests; without notice, guests are required to arrive at the meeting point to avoid any no-show penalty.
• Any changes (in terms of time or date) is subject to a penalty.
• Request of changes must be communicated by sending an e-mail to [email protected], the organizer will verify availability and confirm or reject the request, according to the availability.
• Guests can cancel the booking reservation by sending an e-mail to [email protected]
• Cancellation Terms are:3 days in advance for standard single private gondola services and 5 days in advance for combined gondola services